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What is Infusion Software all about? Find out- watch the Infusion video.

Infusion CRM is used by hundreds of organizations across the US, Canada, Europe, and Australia. Clients range from start-ups to well-established organizations and span many different industries. While Infusion CRM is the backbone of many of our client's operations, it also works well to automate a specific function within a large organization too. Below are some of the comments we often hear from our customers.

"We immediately came to the realization that this really is the most superior product I've ever seen.  Especially given the fact that the cost is very affordable.  Most software comparable to this and the support that comes with the software that's comparable to this was four to five times the cost of this system.  Now there are other software packages out there that people are touting right now and very few of them really work.  It (Infusion CRM) works and it's affordable."

-Bill Glazer, Glazer-Kennedy Inner Circle (GKIC)

"As an attorney managing a busy plaintiff's personal injury practice with a complex, multi-step direct response marketing system, I had been on the lookout for software that would help me keep track of everything Bill Glazer and Dan Kennedy have taught me. When I decided to create my own info-product for attorneys (teaching them to do what Dan and Bill have taught me to do) I knew I had to have something that would really allow me to go from "idea to implementation" in a matter of minutes. I looked at the standard off the shelf customer relationship software programs and "sat in" on a couple of webinar demonstrations with the folks at Infusion. There simply was no comparison so, even before our info-product was actually ready, I decided that Infusion CRM was the product I needed.

At first it seems overwhelming... it does so much.. but I quickly discovered that virtually everything you can think of has been "built into" the software so well it was though it was reading my mind! I keep thinking "I wonder if it can do XYZ, " and "viola" it CAN.

It's loaded with help built right in and the support at Infusion has been tremendous. Some of the smartest info marketers I know of are using Infusion CRM and I am happy to join them in enthusiastically recommending Infusion CRM for anyone who would like to "do less" so they can "make more."

- Ben Glass, Great Legal Marketing

"In the last 8 years we have gone through 6 databases at 3 times the cost of Infusion CRM. Not one of them compares to what we can do now. It was like Christmas and the 4th of July when we found out about Infusion CRM! I was actually skeptical in the beginning. I really had given up on finding someone that understood what we needed. But within only a few weeks I knew we had a database that not only does what we expected BUT MORE!! We currently only work out of 1 database, which has cut our admin time in half. We now have more time to work on more campaigns and make more money.

I love your Infusion CRM software! I'll tell my friends and anyone else who will listen that they should take a look at this software if they want to automate their sales and marketing. Not only is the software great, but when I have a question, your technical support team is very helpful. Thanks for the great product and the support you offer. I am still in awe of all that Infusion CRM software can do!"

- Barb Deline, US Tax Marketing, Denver, CO 

"If you like to play with software, or need only a contact manager, buy Outlook, ACT, or Goldmine. If you want to concentrate on sales and follow-up, take a hard look at Infusion CRM. I am willing to bet a steak dinner that you can recover the cost of the software immediately if you simply enter your old mailing list into the database and implement a campaign to bring those folks you have been ignoring back into the fold."

- Bruce Meiklejohn, President,
      Mesa Mortgage Corporation, Santa Fe, NM

"I've used your CRM software for a long time, but it wasn't until after I watched the tutorials that I really began to understand how powerful the software is. The tutorials really are VERY helpful!"

- Liz Stiles, RHPI, Inc., Fayetteville, NC
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Doug Huggins - Doug is the owner of The Home Ownership Center in Atlanta, GA.  Click Here to Watch

(Make sure you have Quicktime installed.)

"My name is Anthony Torres and I work for Joe Polish in Piranha Marketing. I am in charge of actually getting out the marketing campaigns that we send out. Database marketing and having a handle on the database is one of the most crucial areas of your business; however, it is also one of the most frustrating and dull parts of the business. Until we found Infusion Software.

Let me tell you, if you would like to eliminate the complexities of sending out a sequenced mailing so it happens virtually automatically without you having to remember or keep a tickler file or any of that nonsense, then Infusion Software is the way to go.

If you would finally like to easily be able to segment your list at the touch of a few buttons, then Infusion Software is the way to go. And finally, if you would like to instantly start making maximum money from your database, then Infusion Software is definitely the way to go. Let me tell you why.

We spent months and months literally researching many other options out there, including some very, very expensive customized database and CRM programs. What we finally found with Infusion and the capabilities that they are able to give us; what they offer us compared to all of the other choices out there, I mean it's incredible.

As you know, most savvy direct marketers out there are master salesmen, very good copy writers, but are not very computer or database savvy. If that describes you as a marketer, then you need to do yourself a favor and invest in this CRM. People will think you've become some sort of a database marketing god, because as you well know good copy and good salesmanship is only half the battle. The list that you send it to is vitally important and being able to get a handle on who exactly you are sending this marketing message to, it's a big part of the puzzle.

You need to invest in the software if you want to start making more money and saving a lot more money by tightly and accurately focusing your list selection and start making them very specific targeted offers.

Dan Kennedy talks about this a lot. Up until now it is very difficult to do. However, if you're able to do it, it works wonders.

The good part about this is Infusion makes this as simple as pressing a button. Infusion Software has made my job 50 times easier and much more effective. I highly recommend them to everyone and of course all of my direct marketing friends that I've already recommended them to.

Do yourself a favor. Check out Infusion CRM Software."

- Anthony Torres, Piranha Marketing, Tempe, Arizona
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Mike Miget -  President, Shelter Mortgage, Maryland Heights, MO. 
Click Here to Watch

(Make sure you have Quicktime installed.)

"I have purchased your product and must admit it is unquestionably the best I have seen.  And trust me I have demo'd a ton of products in this category that claim to be the best.  Seriously, this program takes the best of CRM, marketing, shopping cart and merchant account software and blends them into a functional command center for my business."

 

-Eric Ten Eyck, Dry Clean Club, CA

"I primarily use Infusion CRM to automate my personal fitness training business.  The combination of the software automation, becoming extremely more efficient, 10-11 leads automatically going through my marketing campaign without me having to do a thing, that plus improving my marketing message on my website has literally tripled my business.  We went from doing $10,000 a month in personal fitness to over $30,000 a month.  That's with me doing none of it.  The marketing is automatically happening, you don't have to do anything.  Payment plans are automatically happening.  Also, their customer service is excellent.  E-mails are being sent from Infusion as a follow up to us to make sure we are happy.  We acquire testimonials from them.  They do everything that you need to do in your business.  It does everything I used to do in 20 different ways and it does it automatically, which is the best part."

 

- Jesse Cannone, Achieve Fitness, MD

"I saw the vision (of what Infusion CRM will do) immediately.  I had seen what other pains other people have been through – the different databases and systems.  I didn't know what to do.  I heard your teleseminar and I said that's it, I'm starting right from the bottom up."

 

-Maggie Burgisser, Healthy Images LLC, NJ

"I heard about Infusion CRM while I was attending the Glazer-Kennedy Information Marketing Summit. I wasn't looking for a CRM tool but it was clear both from the demonstrations at the event and the 'big-hitters' that were already using it that this was a serious tool, so I made the decision there and then to sign up and give it a try.  Maybe it could organize and automate my information marketing business, I thought.  I have been blown away. I had no idea that it would start paying dividends so quickly!  I had recovered the cost within 8 days of installation!

 

It's fantastic!  I used to have leads falling through the cracks everywhere imaginable, but now I am able to stay in touch with those leads and we are turning more and more of them into sales - automatically.  The sales flow management feature tells me exactly where every prospect is in the sales process.  We are closing several sales every week that I know we would  have lost without Infusion CRM. It's no coincidence that we are having record-breaking sales week after week.  Conservatively, Infusion CRM is adding $5k a week to our top line($250k this year).  I just can't speak highly enough about the system and the quality of service you've given me.  I strongly recommend Infusion CRM to serious entrepreneurs!"

 

-Nigel Botterill, England, UK
2004 Glazer-Kennedy Information Marketer of the Year

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Karen Glazer -  Office Manager, Glazer-Kennedy Inner Circle (GKIC). 
Click Here to Watch

(Make sure you have Quicktime installed.)

"I have a team of tax strategy coaches spread across the country.  You can imagine the nightmares I have had in the past tying all the data together and staying organizing!  I tried several systems over the years, but nothing worked and I had reached a plateau in my growth.  I was so excited when I found Infusion CRM and learned that I could finally track and manage all of my marketing, leads, sales, and coaches through one system! Plus they provide incredible customer support, and your training videos, frankly, kick the crap out of any other help manual out there!  Infusion CRM is wonderful!  Now, I have all my coaches across the country working out of one secure, web-based system that automatically tracks the leads and manages them for me.  I have also integrated my online lead generation, teleseminars, affiliate traffic and more.  I've even used the software to open a whole new side of my business--I've added e-commerce into everything I'm doing.   I'll tell you what, the sky is the limit with Infusion CRM!  Your software has taken the administrative workload off my shoulders and has freed me up to take my business to the next level.  All I can say is, "Thank you!"  You guys got it right!"

 

-Drew Miles, President PFBS.com, Vero Beach, FL

"I love Infusion CRM because it ties together all aspects of my sales and marketing.  I used to use Salesforce.com, but it just didn't offer all of the features and benefits that I get with Infusion CRM.

With your product, I can automatically charge credit cards, run recurring payments, fulfill orders and provide great customer service.  I can efficiently manage my sales reps and their leads.  And I really like the multi-step follow-up campaigns I can do using e-mail, voice broadcast, fax and direct mail.  The fact that it all runs on auto-pilot is a dream come true.

Thank you for creating a fantastic product!" 

-Matthew Smith Owner,  iTime Marketiner, Inc.,  Davenport, IA

"As a new customer, it was very important to me that I had the training resources I needed so I could get started quickly. The training resources that Infusion Software made availble to me are the best I've ever seen. The resources I had available to me at Infusionsoft.com/quickstart were exactly what I needed to get myself implemented quickly!"

-Katerina Chase, John Childers Wealth Acadamy, Fulton, MS

"What Infusion has done is given us freedom.  I can manage things from my house at the beach, our house in town, or from here.  I just go online and just check things.  I can manage my business better.

You can make all the money in the world and you can be a raving maniac not worried that your business is going to mess up.  I'm going to pay any price, any price to make sure I can manage my business and not mess it up."

-Reed Hoisington, Dan Kennedy Platinum Member, RHPI

"I'm an ex kindergarten teacher.  It cannot be very complicated for me to figure it out.  It is the most user-friendly program I have seen anywhere, and I have looked at most stuff out there.  It's incredible.  It is so easy to use.  I can't imagine my life without the software.

-Ann, RHPI

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Ben Arnold -  President, Measured Marketing Strategies. 
Click Here to Watch

(Make sure you have Quicktime installed.)

"Infusion CRM has been an outstanding software core for our integrated system. We've been in the ERP and custom software business for 21 years but I did not have the time or resources to dedicate to developing the system that I needed in-house. I chose to use Infusion CRM because it had a huge list of features, all built for automation, and it could be used in a general "API-like" way. It has worked handsomely, allowing us to wrap our customer-facing applications around it and use it for automated billing, automated core marketing, and even affiliate management. Simply outstanding!"

- Dan Yost, Tri-8 Inc.

“I just wanted to send you a note about your company. Every time I called, I got someone on the phone and my questions were answered. Your company does something that we don’t even do well (something we need to do better)…you deliver what you promised. All of the website training has been sent to me like clockwork, just like you said it would be. You have a GREAT company.”

- John Lewis, Louisville, KY

"I have been using the Infusion CRM Program to track and contact our client data base for a month now. I have spoken with the Fanatical Support Reps many times and they have always been 100% supportive, answered every question, and helped me get through any problems that I have had. They are without a doubt the best Program Support Team that I have ever worked with in the 20 years that I have been using different computer systems. "

Thanks,

Mike

- Michael P. Negrin

Finally there is one internet application that can do it all for me. Not only has Infusion streamlined my business, but it has allowed me to do more in less time. Plus, I know I have just scratched the service to all this great piece of software can accomplish. If you are doing any business where keeping in touch with contacts is important, then this is the system for you. Once you're up and running, you will find every other system pale in comparison. Great job Infusion - can't wait to see what you're going to come up with next.

John Humphrey,
Effortless Living Institute


The system does exactly what we need for our business. Once set up, it is easy to execute and maintain. We have many different projects and Infusion keeps it simple. The web based access is perfect, we are all on the same page at all times. I now have more time to build the business.

Daniel Compton,
EDLF Publishing, Inc.

I love it and have set up 4 of my clients with Infusion CRM. Now it works like a dream…thank you. My credibility has gone through the roof because of your robust system and the ability to adapt to many different client questions.

One of my clients who runs a £5m training company agreed to take Infusion over Microsoft CRM, ACT, and GoldMine because of the power of Infusion’s marketing automation and its expanded features.

You are making my marketing business fly - I am becoming the leader in CRM solutions when I show my clients how Infusion works. People stop and their jaw drops when I show then some of the possibilities, and it gets better. I am getting my clients to buy the license and I help them design and implement the campaigns. It is working really well and I am very proud to be a client of Infusion.

Terry Hamill,
BNI


Infusion I couldn't have done it without you! This is the best business decision I have ever made.

Meny Hoffman,
SmartStaff

Although we have not launched yet (scheduled to go live in the next couple of weeks) we can see how the system can really put more $$$$ and product sales onto our bottom line....

Ian Thompson,
Caramal Holistic Health Shoppe



It's the best software of its kind... oh wait! It's the only software of its kind.

Bryant Jones,
Leads Solution

I like this software a lot - after some initial struggles with swapping over the emails and integrating it with our use of Outlook, we've found it very easy to use. In fact, thanks to a new method of working with tasks etc. I have an EMPTY inbox for the first time in 6 years!

Being based in the UK but with a global business, traditionally NOT an information marketing company, I think we found the implementation of the software more challenging than if we had started from scratch. But overall, even if we haven't really tested it yet on our new info marketing products, I feel happy that the level of support we receive will help us master it fairly quickly.

The implementation went surprisingly smoothly, and even more surprising is the way my team has adapted to it.

Ruth Whittington
Rx Communications, LTD

"There is NOTHING better than Infusion. In 4 months I've made a 180 degree switch from first thinking 'Darn, that's pricey' to 'Ok, you got me' and now 'I couldn't imagine my life B.I. (before Infusion)... because this thing is INCREDIBLE!'

The CRM simply rocks. And the staff at Infusion are always working hard to continue adding new features that make my life easier every day. With that said, there IS a learning curve to anything... and Infusion is no different in that respect from other tools, systems, and programs that you'll make an investment in to grow and run your business.

Even though I'm a pretty tech savy guy, getting into Infusion when we first got it was like sitting in the driver's seat of a space shuttle...when I've previously only flown model airplanes! Thank goodness for their 'mission control' implementation department.

Within a few days of our purchase, they contacted me and we began the step-by step process of getting the system configured, importing our data, setting up products and continuity programs, sale forms, action sequences, multi-step campaigns, affiliate programs, and seamlessly transitioning everything from our old programs into Infusion.

Without the implementation department we NEVER would have gotten off the ground with as much speed and precision as we have.

If you're serious about systemizing and automating your business, then you NEED Infusion. And once you've made the decision to make the investment, your next step should be figuring out how fast you can get up and running on the system to maximize your ROI.

And the implementation department is there to help you do just that. Get up and running FAST... so you can start reducing your stress and making more money!

The value they bring to the table is absolutely priceless. Thanks guys for all your help and all that you do! We appreciate you!"

Sean Greeley
NPE, LLC

“I love Infusion CRM software! I've already referred this product to friends, business professionals and anyone else who will listen to me. It is simply the best solution on the market. There is nothing else out there that will put your business on auto-pilot quite like Infusion CRM. On top of the robust feature set, it is their terrific customer service that truly sets them apart from any other CRM company. Infusion has really helped me build my business."

Denise Brosseau
Invent Your Future Enterprises

“I wanted to express my appreciation to you for your hard work to reach a viable business solution to my concerns. As I mentioned in our call you have created a rabid fan, and I will proselytize Infusion Software, far and wide.

Thank you again for your expression of trust and generosity to help my firm succeed.

Carpe diem”

Roy W. Jones
Accipiter Consulting Group, Inc
Guthrie, OK

“Infusion CRM is beyond belief. It's one thing to have an application so robust and complex enough to handle any issue that any marketer can come up with, but with something in depth, comes a steep learning curve. Well, it's mind blowing service that the folks at Infusion provide that makes this process smooth and seamless. It's worth the money just to learn how well executed the service is at Infusion. I'm still barely scratching the surface and I can't wait to put more into action.”

Bryan Sullivan

Arlco, Inc.

San Luis Obispo, CA

"I think that Infusion Software as a company is second to none in terms of customer service. The software makes a huge difference in my business; the customer service is a great model to duplicate in my company so that I can create an outstanding business that works nationwide."

Jeff Turner
localcleanups.com


"The support team is dedicated to my success and responds well."

Sim Goldblum,
SLG Consultants

“I love Infusion CRM software! I've already referred this product to friends, business professionals and anyone else who will listen to me. It is simply the best solution on the market. There is nothing else out there that will put your business on auto-pilot quite like Infusion CRM. On top of the robust feature set, it is their terrific customer service that truly sets them apart from any other CRM company. Infusion has really helped me build my business."

Denise Brosseau
Invent Your Future Enterprises

“When I call for service and I get to talk to a Support team like this, I am in heaven. I don’t think companies understand how important it is to have a great service department. When I call and get bad service I am telling everyone all day not to use the service. When I call and get someone at Infusion Software on the phone who is knowledgeable, kind, and willing to go the extra mile, I am in heaven. All day long I’m telling people to buy your product.”

Richard Cannon
Ted Thomas, Inc.
Cocoa, FL

 

“Man I love you guys, (I’m sure that was inclusive for all the wonderful women at Infusion) you have saved my butt again. Thank you so very much for doing this for me.”

Wendy
Veg Inc.

“I just wanted to send you a note about your company. Every time I called, I got someone on the phone and my questions were answered. Your company does something that we don’t even do well (something we need to do better)…you deliver what you promised. All of the website training has been sent to me like clockwork, just like you said it would be. You have a GREAT company.”

John Lewis
The Landmark Mortgage Group
Louisville, KY

Not only is the software great, but when I have a question, your technical support team is very helpful. Thanks for the great product and the support you offer. I am still in awe of all that Infusion CRM software can do!”

Barb Deline
US Tax Marketing
Denver, CO

“Support has been a big help to me. I got my campaign going that I had been struggling on and now understand how to do the next three that I have planned. I am sure I was a challenge to Infusion’s support but they really were a huge help. They also pointed me to a training video that I found helpful. I'm sure I had a link to it somewhere, but it was a good reminder.”

Laurie Long
AGL Publishing
Fresno, CA

“I want to thank you (all of you) for the first class support you are giving me during the early stages of my learning curve with the Infusion Software system.

I have called a number of times with questions ranging from How Do I... to setup strategy, and your support staff have been consistently patient, helpful, knowledgeable, and professional in every way.

When I first read about your support I thought it was just good marketing, but to my amazement, you live up to it every day!

With 30 years in the marketing business, and 20 of those years hiring, training and managing customer support departments, my praise doesn't come lightly. You guys have earned it. I can only wish that other companies would adopt and execute a philosophy like yours. In a tough market like most businesses face today, good customer support is increasingly going to define the companies that make it, and those that don't. I predict a long and happy future for Infusion Software!

Thank you again for your excellent service and quick response.’

Kim Heathman
LionHearted Publishing, Inc.
Marietta, GA

“This is the first time I’ve ever had a help desk actually live up to its name!”

Alan Mills
Premier Mortgage Northwest
Spokane, WA

“You guys are very patient and persistent in making sure that the whole thing has a human touch and that the edges of any kind of implementation like this are as easy as they can possibly be.

Well, thank you. Yeah, this is a really good example.

I say that the online training videos and also the webinars that you guys have are just fantastic.”

Saniel Bonder
Extraordinary Empowerments
San Rafael, CA

“Magical Mind Enterprises is a direct response company based out of Victoria BC Canada, marketing its products to customers located as close as down the street from our offices, to as far as Dubai. Only 3% of our sales are taken over the phone. We rarely speak with the majority of our customers. Infusion CRM automates virtually everything in our office, aside form Accounting and Finance.

My name is Rori Hartnell; I manage operations for Magical Mind Enterprises Ltd. I hold a BComm in Entrepreneurial Management, and Computer Science diploma, and I rely on the support team at Infusion to assist me in isolating problems, finding efficiencies, and making improvements to the way we sell our products.

Magical Mind is constantly updating its product lines, altering its campaigns, and capitalizing on Infusion CRM seemingly endless bells and whistles. When a campaign email or mailer is triggered, our office is buzzing the following morning with calls, emails, orders and administration. In some cases we have zero time to figure out how to use new Infusions features, or to find out why something didn’t work the way we wanted it to.

Over the past five months, I can almost guarantee I have abused the Support team services at Infusion more than anyone else - to the point that we are now on a first name basis. I appreciate it guys. Art, Jared, Sharyl (sp) and to anyone else I have carried on tricky tech support calls with, thank you – it makes all the difference.

I need to have my hand held when I’m learning a new application, or a new part of any computer program. I literally need to have someone say to me, “Rori, Click the button here, and you are going to see X, Y, or Z.” I need someone to have patience with me, and to understand that in addition to what I’m doing at that moment in time, there’s likely a mountain of unrelated issues waiting in my ‘queue’ after the call ends.

You guys are great, and in many ways is the underpinning support of our day to day operations.

Much appreciated, support team.”

Rori Hartnell
Magical Mind Enterprises Ltd.
Bellingham, WA

“I want to express my appreciation to the support team there at Infusion. Our office recently purchased the system to upgrade office efficiency. From day one, the support has been above outstanding! We were given a wonderful tour of the system by phone, introduced to the training videos and the weekly call-in support.

Of course we jumped in with a teleseminar project which required surveys, forms, sales, emails, etc. Every piece of putting this project together was supported by the Infusion Team! Every time we ran into a snag, the support team was there to get us back on track. The dedicated staff there went way above and beyond expectations to assist us with some of the time sensitive parts of our project, on occasion, even stayed late to make sure our piece went out flawlessly.

I cannot thank you all enough for making our interaction run so smoothly with the Infusion software! Thanks for all you do!

Dr. Wendy Guess-Hall
Hegan Center
Southlake, TX

“The entire staff at infusion software deserves an award. I have never been treated with such kindness and a willingness to help from a company than I have with Infusion Software. They really take your needs and try to implement them with there software. I would highly recommend them to anyone wanting to automate there CRM marketing.”

Amy Lowe
Plant's Auto Service, Inc.
Boulder, CO

“...anytime I have any questions or need advice, your friendly staff is always easy to reach and answers any questions instantly.”

Jeff Gardner

"I never feel rushed on the phone when I talk with any of the staff. They are focused on our success!!!"

Roy Jones

"Support is always available. Product supports our marketing efforts very well."

Jeff Walz

"Infusion does a great job of answering questions on the customer service line without feeling like they are trying to get me off the phone"

Thad Winston

"Infusion's product and customer service are stellar"
Chas Beickert

“I honestly can't stop thinking how great of an investment InfusionCRM is. Sure it's a bigger investment than other systems but it's also the most intuitive, easy to use, and sophisticated solution out there. You really do get what you pay for. With other systems I've used I would wait for phone support for almost an hour, but with Infusion I'm usually done, up and running in half that or less.

The support is no short of awesome! I'm really not exaggerating. Whenever I call Infusion support about any problem, big or small, they're always so patient and eager to help. A lot of times they even fix my problems FOR me or in the least point me in the right direction and wait until I figure things out. Plus, they often follow up with me via email to make sure everything turned out okay.

Even with my initial merchant account difficulties, the Infusion team extended themselves and spent countless hours helping me find workarounds and solutions. They even were in contact with the merchant account company directly! Are these guys that crazy that they spend that much time helping ONE customer?! guess they are... no wonder they claim they have "fanatical" support.

Ronnie Nijmeh
President and Founder of ACQYR.com
 
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